A function department responsible for the organization of large-scale quality conferences and activities, which mainly focus on disseminating advanced quality ideas, theories, methods and technologies, setting up models and summing up typical experience, and publicizing quality promoting activities organized by CAQ, the national quality association system and corporate members.
The daily working body of CAQ’s Membership Working Committee and QCC Working Committee, responsible for developing, and providing services to, corporate members, organizing the review of China Quality Management Award, organizing activities to commend the advanced enterprises implementing Performance Excellence Model and organizing the promotion and management of QCC activities.
A quality science research and service body focusing on quality academic research and exchange, quality information technology development and services, market survey and quality information use. The main business is: to accept the commission of the government and enterprises to carry out topic research concerning quality; to translate and publish quality books; to organize China Quality Forum and the selection of excellent papers; to organize national six-sigma promoting activities; to be responsible for the organization of CAQ’s certified six sigma black belt exam and registration management; to build quality data base and provide quality information services.
A function department responsible for overseas liaison and the organization of international exchange. The responsibilities are as follows: to organize quality delegations to go on visits abroad, receive visitors and organize international conferences; to organize international training; to sort out and use international quality management information. The International Liaison department, representing CAQ, keeps close relationship with quality organizations of the world. The visits abroad have won good comments from enterprises with its quality professionalism and standardized operation.
One of the most influential quality management training institutions of China. The main training courses cover the following areas: quality senior managers seminars, internationalization training, performance excellence, six sigma, quality technologies and methods, quality engineer qualification training, standards implementation and certification, quality management popularization and education, and other management methods.
One of the first special institutions to conduct management consulting and quality management systems certification consulting in China. The consulting covers the following areas: management systems including ISO9000, ISO14000 and OHSAS18000; specific management technologies including six sigma management, specific management technology, Customer Satisfaction Measurement and 5S management; Performance Excellence Model management including application for China Quality management Award and Performance Excellence Model management.
An institution to do theoretical research on customer satisfaction and conduct customer satisfaction measurement, consulting and market survey. The main business includes: theoretical research on customer satisfaction; accepting the commission of the government departments or the institutions responsible for the quality work in various industries to carry out national , industry or regional customer satisfaction measurement and market survey on projects; products and services; accepting the commission of enterprises to carry out the third-party customer satisfaction measurement and market survey; customer satisfaction measurement consulting.
One of the largest third-party certification bodies as well as one of the first to conduct ISO9000, ISO14000, OHSAS and HACCP certification in China. With the approval of China National Accreditation Board for Certifiers (CNAB), the QualityAssuranceCenter can carry out certification and audit in more than 30 sectors such as agriculture, mining, food, chemistry, machinery, metal products, electronics, construction, wholesale and retail, finance, education, administrative services, sales, hospitals and tourism. The center ahs conducted management systems audit for over 5000 organizations.
China Quality is a state first-class core journal, directed at disseminating the most advanced quality management ideas, introducing the latest quality management methods and tools, and publicizing the experience of both foreign and domestic companies in pursuing excellence. China Quality is characterized by its professionalism, applicability and guidance in the field of quality. Former President Jiang Zemin wrote the name of the magazine.
Quality Culture is the only magazine in China focusing on quality culture strategy and knowledge, aiming at disseminating quality culture and guiding quality strategy. The main columns include first word, information, living strategy, feature, figure, quality college, cultural negatives, legend, case, round table, front line, book review, special column, quality cartoon, etc.
An institution responsible for the development, popularization, sales and training of quality management software, and publication of quality books. Zhongjing Bookstore, managed b the company, deals in the wholesale and retail of books of various kinds on quality management, economic management, statistical technologies, ISO standards and quality consulting and certification Currently the total number of books on shelves and those collected by the bookstore reaches almost ten thousand.
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